I have been in the restaurant industry for 3 years now. I was already educated on the field but there are certain things that I just could not believe actually happened during interactions with guests.
1. People will ask for their food well done and it expect it to come out in less than 10 minutes.
2. People will go on their 1 hour lunch break with 20 other people and expect to be in and out in 30 minutes.
3. People will ask for free drinks/food and then not tip you anyway.
4. Some even think the server is purposely delaying their food.
5. Complain their server didn’t take their order right away but they spent 20 minutes on their phone, taking photos, on Facebook, Instagram etc
These are just a couple to aim a few. I just feel people need to put themselves in the other person’s shoe for once. As I do when I’m serving, I serve the guest the way I want to be served. Now guests it’s time you start picking up some restaurant etiquette. This is not an attack the guests posts but it’s a realization that sometimes the customer is not always right. That is something us industry folk can agree on.